Digital Download Refunds Terms and Conditions
Last updated: 18.07.2023
Thank you for your purchase from Plyful. We strive to provide you with high-quality digital downloads, and we want you to be completely satisfied with your purchase. However, please review the following Digital Download Refunds Terms and Conditions (“Refund Policy”) carefully before making a purchase. By purchasing and downloading any digital products from our website, you agree to be bound by this Refund Policy.
- Refund Eligibility
a. Since digital products are intangible and instantly delivered, we generally do not offer refunds or exchanges for any downloaded digital products, including but not limited to digital files, e-books, templates, presets, graphics, or any other downloadable content.
b. Refunds will only be considered under exceptional circumstances, such as:
- Duplicate purchase of the same digital product.
- The digital product is proven to be faulty or not as described.
- Failure to access or download the digital product due to technical issues on our end.
c. To request a refund, you must contact us at email@example.com within 14 days from the date of purchase. We will review your request and assess its eligibility for a refund.
- Refund Process
a. If your refund request is approved, we will process the refund using the same payment method you used for the original purchase.
b. Please allow 14 days for the refund to be credited back to your account. The exact processing time may vary depending on your payment provider.
- Unlawful Use and Refund Requests
a. We reserve the right to deny a refund and take appropriate legal action if we suspect or detect fraudulent or unlawful use of our digital products.
b. Any refund request found to be deceptive, dishonest, or made in violation of our Terms and Conditions will be rejected.
- Modification or Discontinuation of Products
a. We reserve the right to modify, update, or discontinue any digital products at any time without prior notice.
b. In the event of product discontinuation, we will not be obligated to provide refunds for previously purchased digital products.
- Contact Information
If you have any questions or concerns regarding this Refund Policy or wish to request a refund, please contact us at [Your Contact Email].
- Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
By making a purchase from Plyful, you acknowledge and agree to this Digital Download Refunds Terms and Conditions.
Thank you for your understanding.